Shipping & Returns

Shipping

May 2024 Pre-orders will be ready and shipped by the end of June.

Free worldwide shipping on orders $300 CAD and up. For orders with a total less than $300 CAD, shipping is a flat-rate of $30 CAD. All shipments are tracked and insured. 

Pick Up from our studio is an option if you are in the Montreal area. Please reach out via email at pauledwardjewellery@gmail.com or through the contact form if you'd like to pick up your order.

 

Returns

Items can be returned for an exchange in size within 14 days of delivery. Items must be approved for return and sent back to us in their original condition and packaging, without any damage. Return shipping costs are covered by us as long as the exchange conditions are met.

If you wish to exchange an item, please send us an email at pauledwardjewellery@gmail.com with your order number, photos of the product and packaging, and the size you would like to exchange for. If you need help selecting the right size please let us know. We will send you instructions for shipping the item back. Approved returns must be shipped with a carrier suggested by us with tracking and insurance.